The staff at Mark Street Surgery want you to have the best possible experience of care. The Friends and Family test is a way of collating patient feedback so we can review and improve our service to you.

By sharing your feedback, you help us understand your experience, what you value most and how we can improve. Your insights support the changes we make to ensure we continue to deliver the best possible care.

Take a look at feedback we recieved in July 2026 :

''Kind and helpful, both the nurse and the receptionist''

''On time, task carried out professionally.''

''Always been treated with respect with all staff'' 

''Excellent patient care''

''They were very helpful and efficient.''

Below is a short guide for the Friends & Family survey: 

Friends & Family Test Guide.pdf