The staff at Mark Street Surgery want you to have the best possible experience of care. The Friends and Family test is a way of collating patient feedback so we can review and improve our service to you.

By sharing your feedback, you help us understand your experience, what you value most and how we can improve. Your insights support the changes we make to ensure we continue to deliver the best possible care.

Take a look at feedback we recieved in November 2025 :

"All staff are polite helpful. Best Drs surgery"

"Very pleasant nurse took my bloods but the service and staff here are always top class"

"On time professional and answered all my questions"

"As always fabulous staff fantastic surgery"

"The clinician I seen was brilliant she explained everything and even told me twice so that I understood"

Below is a short guide for the Friends & Family survey: 

Friends & Family Test Guide.pdf