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“If you have any communication/information needs relating to disability, impairment or sensory loss that you want us to know about, please speak to our reception team so we can record your preferred method of contact and ensure you can receive your health information in a format you can understand, for example large print.”


 We are now providing an electronic prescribing service.  If you nominate a preferred local pharmacy we can send your prescriptions directly to them electronically.  The advantage of this service is that you will not have to collect the prescription from the surgery, simply collect the medication from your pharmacy.  If you are interested, please go to your preferred pharmacy and they can arrange.


We now have an on-line service for making appointments and ordering prescriptions at the surgery.  If you are interested in this service and have not already registered, please speak to the receptionists.



This group is made up of patient representatives, general practitioners and management staff.  The group has now met three times and are in the process of discussing the views put forward from the questionnaires at the PPG meetings to come up with an action plans.


You may be entitled to an NHS Health Check please check with Reception.

This involves an appointment with the Practice Nurse who will record medical details, check height, weight, blood pressure and relevant blood tests.  She will then review your case following the results.


Community Nurses

The District Nurses are no longer practice based.  They can be contacted on tel: 01706 676363.  Our District Nurse Team are based at Croft Shifa Health Centre and the number above is the contact number for the Mark Street Team.  They visit patients requiring home nursing care both short and long term and can give details of dressing clinics available.

They meet regularly with the doctors and can pass on information.

Health Visitors

The Health Visitors are no longer practice based and can be contacted on telephone: 01706 764314.  The health visiting team work closely with the doctors in provision of management of child health services for our under fives. They are also concerned with health education and can offer advice on stress management and weight reduction. We also regularly involve specialist nurses such as Macmillan nurses for cancer or terminal care patients and community psychiatric nurses for patients with appropriate need.

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