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IMPORTANT CHANGES TO THE WAY YOU ORDER YOUR REPEAT PRESCRIPTIONS
What is changing
The way repeat prescriptions are ordered is changing. You will have to order your repeat prescriptions from your GP yourself. This will only affect you if your medicines are ordered on your behalf by your pharmacy or a company. There are several different ways to order your repeat prescription.
- Online (see the link on the website for further details)
- At the surgery
- Via post
- Via app (see online services link on the website)
You may find that the easiest way to do this is to tear off the white slip on the right hand side of your prescription and drop it into your surgery. We ask you only order medicine when needed. Please check how many days’ medicine you have before ordering a new prescription. Please don’t order until you have 7 to 10 days of medication left. It takes the surgery 2-3 working days to issue a prescription.
Why is this happening?
This is safer and more efficient.
This change will mean that your GP has a better ability to monitor and control what medicines you do and do not use. This will help your discussions about choosing the right medication. The change will also help address a serious safety concern. Under the old system some patients found that they began to build up a stock of unused medicine, which had to be stored safely an used within date. The new system will give you more control.
Finally, it is important that NHS money is used as efficiently as possible. We aim to save a large amount of money on unused medicines, money we will use to benefit the health of the people needing treatment on the NHS.
Requests for repeat prescriptions can also be made by using the internal postbox system located in reception or by writing to the surgery. Patients are requested to use the counterfoil which is the right hand half of the prescription to help reduce errors.
Please ensure that you order your prescription in good time. Once ordered, please allow at least 48 hours for the prescription to be prepared. We are closed on Saturday's, Sunday's and Bank Holidays.
Prescriptions can then be collected from reception, or sent to you if you have used a self-addressed envelope. We also have several local pharmacists who arrange to collect prescriptions from the surgery so that you can collect your medication directly from the pharmacy. See reception for more details.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.