Patient Participation Group
At present we have 14 members of the PPG (9 female, 5 male). We will be holding regular meetings every 6 months.
Action Plan :
Online patient access
There is a national push to encourage patients to access appointments and prescriptions on line. This will allow greater access to primary care services. The PPG is keen to support the practice in this endeavour. The practice will be liaising with the online access service provider to enable patients to book complex nurse appointments, thus increasing the range of services available online.
The PPG will also support the practice with community training to empower older people to use information technology.
Closed Facebook page for PPG members
In order to facilitate a virtual PPG for those unable to attend meetings, the practice will create a closed Facebook page. This is currently under development.
PPG MISSION STATEMENT
The Group agreed on this mission statement:
CCC - Care, Communicate and Collaborate