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“If you have any communication/information needs relating to disability, impairment or sensory loss that you want us to know about, please speak to our reception team so we can record your preferred method of contact and ensure you can receive your health information in a format you can understand, for example large print.”


 We are now providing an electronic prescribing service.  If you nominate a preferred local pharmacy we can send your prescriptions directly to them electronically.  The advantage of this service is that you will not have to collect the prescription from the surgery, simply collect the medication from your pharmacy.  If you are interested, please go to your preferred pharmacy and they can arrange.


We now have an on-line service for making appointments and ordering prescriptions at the surgery.  If you are interested in this service and have not already registered, please speak to the receptionists.



This group is made up of patient representatives, general practitioners and management staff.  The group has now met three times and are in the process of discussing the views put forward from the questionnaires at the PPG meetings to come up with an action plans.


You may be entitled to an NHS Health Check please check with Reception.

This involves an appointment with the Practice Nurse who will record medical details, check height, weight, blood pressure and relevant blood tests.  She will then review your case following the results.

Statement of Intent September 2014

Patient Online Services





What we offer patients now


What we plan to offer patients

To be available by

Online Appointment Booking









Online Repeat Prescriptions







Patient Access to GP Summary Record

By 31st March 2015

A new exciting feature is coming to the online service that Mark Street Surgery currently offers. It will allow patients to view their medication, allergies and adverse reactions. This facility will be in place by 31st March 2015.  This will be an extension to the existing online services that we currently offer.


31st March 2015


Medical Records




What we do now


What we plan to do

To be available by

Summary Care Record (SCR)






Electronic Transfer of Patient Records










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