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Noticeboard

PRACTICE NEWS

“If you have any communication/information needs relating to disability, impairment or sensory loss that you want us to know about, please speak to our reception team so we can record your preferred method of contact and ensure you can receive your health information in a format you can understand, for example large print.”

 

 We are now providing an electronic prescribing service.  If you nominate a preferred local pharmacy we can send your prescriptions directly to them electronically.  The advantage of this service is that you will not have to collect the prescription from the surgery, simply collect the medication from your pharmacy.  If you are interested, please go to your preferred pharmacy and they can arrange.

 

We now have an on-line service for making appointments and ordering prescriptions at the surgery.  If you are interested in this service and have not already registered, please speak to the receptionists.

 

PATIENT PARTICIPATION GROUP

This group is made up of patient representatives, general practitioners and management staff.  The group has now met three times and are in the process of discussing the views put forward from the questionnaires at the PPG meetings to come up with an action plans.

PATIENT NHS CHECKS

You may be entitled to an NHS Health Check please check with Reception.

This involves an appointment with the Practice Nurse who will record medical details, check height, weight, blood pressure and relevant blood tests.  She will then review your case following the results.

Repeat Prescriptions    

Remember you may be at risk of flu - ask about a vaccination

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IMPORTANT CHANGES TO THE WAY YOU ORDER YOUR REPEAT PRESCRIPTIONS

 

What is changing

The way repeat prescriptions are ordered is changing.  You will have to order your repeat prescriptions from your GP yourself.  This will only affect you if your medicines are ordered on your behalf by your pharmacy or a company.  There are several different ways to order your repeat prescription.

  • Online (see the link on the website for further details)
  • At the surgery
  • Via post
  • Via app (see online services link on the website)

You may find that the easiest way to do this is to tear off the white slip on the right hand side of your prescription and drop it into your surgery.  We ask you only order medicine when needed.  Please check how many days’ medicine you have before ordering a new prescription.  Please don’t order until you have 7 to 10 days of medication left.  It takes the surgery 2-3 working days to issue a prescription.

 

Why is this happening?

This is safer and more efficient.

This change will mean that your GP has a better ability to monitor and control what medicines you do and do not use.  This will help your discussions about choosing the right medication.  The change will also help address a serious safety concern.  Under the old system some patients found that they began to build up a stock of unused medicine, which had to be stored safely an used within date.  The new system will give you more control.

Finally, it is important that NHS money is used as efficiently as possible. We aim to save a large amount of money on unused medicines, money we will use to benefit the health of the people needing treatment on the NHS.

Requests for repeat prescriptions can also be made by using the internal postbox system located in reception or by writing to the surgery. Patients are requested to use the counterfoil which is the right hand half of the prescription to help reduce errors.

Please ensure that you order your prescription in good time. Once ordered, please allow at least 48 hours for the prescription to be prepared. We are closed on Saturday's, Sunday's and Bank Holidays.

Collections

Prescriptions can then be collected from reception, or sent to you if you have used a self-addressed envelope.  We also have several local pharmacists who arrange to collect prescriptions from the surgery so that you can collect your medication directly from the pharmacy. See reception for more details.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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